Refund policy

Refund & Return Policy

Last updated: September 25, 2026

Our 180-Day Money-Back Guarantee
We stand behind CENTURY Renew. If you're not satisfied for any reason, you're covered by our 180-day money-back guarantee. Contact us within 180 days of delivery for a refund of the product price.

How to Request a Refund
1. Email support@centurymethod.com with your order number and the reason for your request.
2. Our team will reply with next steps within 1–2 business days.
3. Once approved, your refund is issued to the original payment method (banks typically take 5–10 business days to post it).

Returns
For most requests within the guarantee window, you do not need to ship bottles back. If a return is requested, we'll provide the return address:
Century Method · 19655 E 35th Drive, Suite 100, Aurora, CO 80011, USA.
Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

Damaged or Wrong Items
If your order arrives damaged or incorrect, email support@centurymethod.com within 7 days of delivery with a photo, and we'll make it right at no cost to you.

Non-Refundable
Original shipping charges (if any) are non-refundable except where the error was ours.

Contact
Century Method · support@centurymethod.com